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Corporate Communications Center's complete literature fulfillment service facility,
centrally-located Dallas, Texas, provides optimal national delivery. Let visitors
to your web site or 1-800 number request literature. A link to our same-day literature
fulfillment service provides document picking, assembly, inserting and mailing -
all within one business day.
- Document warehousing
- Bulk receiving/shipping of documents
- Counting, weighing, packaging
- Individual request fulfillments
- Kit assembly with optional personalized cover letter
- Inventory reports - online and paper-based
- Online order status checking
- Query engine to analyze request patterns
- Order verification via email - to recipient
- Lead notification via email - to sales rep or manager
Link Your Web Site to our Literature Fulfillment Service
The Lead Management system can include our literature fulfillment service. We build
a page listing the documents visitors click to request materials or join opt-in
email lists. Orders flow into a data base using our CorpComContact software for
mailing and notification. Multiple links may be maintained for internal, external
and partner sites.
1-800 Number Literature Fulfillment Request Handling
Our 24x7 inbound 1-800 number system receives literature fulfillment requests from
telephone callers. Your existing 800 number may be pointed towards our system or
we will arrange a new number for you. We develop an automated script that lists
the documents you make available and prompt the caller to leave their name, address
and document selection. We transcribe the captured calls into the database for immediate
fulfillment of the requested documents. Plus, the names captured may be automatically
inserted into a stored database of names using our CorpComContact on-line list maintenance
system.
Document Literature Warehousing
Our literature warehousing services in Dallas include pallet racking, in and out
services, forklift loading, receipt of shipments by semi-truck, inventory control
and reporting.
Web-based Reporting on Inventory and Order Status
CorpComContact, our web-hosted list management system, offers on-demand reports
that keep you informed on the status of your Literature Fulfillment/Warehouse account.
Counts of orders by region, sales office, document, date range or other factors
are available online. All reports are available both in screen-view and paper output
to your printer. Eleven types of reports are available including Quantity in Stock,
Document Request Summary by month and quarter, Requests by Source of Order and Back
Order Report.
Assigned Fulfillment Manager
Your assigned fulfillment manager provides reports, data entry and special handling.
This manager becomes an extension of your operation, familiar with your documents
and distribution requirements.
Pictures of Documents on Literature Order Screens
Both internal and external users of your web-form may be presented with pictures
of the documents you may available for fulfillment. We provide all the programming
and graphic insertions.
Personalized Print-on-Demand Responses
Custom cover letters may be laser personalized for inclusion with literature kit
fulfillments. Personalization may utilize any data maintained in the CorpComContact
database including:
- Name and address of recipient
- Documents included in shipment
- Name of branch or channel partner
- Name of salesperson or account rep
Digital Print-on-Demand of Documents for Fulfillment
Your news releases, flyers, price lists and bulletins may be stored electronically
for digital printing on demand when you receive the literature request. This allows
you to maintain a large document list without the need for physical warehousing.
Integration with Lead Management and Channel Marketing Solutions
The Literature Fulfillment Service is tailored for seamless operation with our Lead
Routing Management and Channel Partner Marketing programs. Your defined decision
rules tell the system which leads to route to the right channel partners. Fulfillment
kit cover letters may be laser-personalized to reference a designated channel partner
and individual sales person. Leads also become part of the CorpComContact database,
coded for access by the relevant channel partner and salesperson.
Management reporting with both online and upon-demand paper-based reports keep you
up-to-date on lead status, literature order status, new lead counts by date intervals
and inventory usage and balances. The entire lead capture, assignment, fulfillment
and notification process becomes an organized, production flow.
Integrated Lead Management and Fulfillment Details
Our Literature Fulfillment supports a complete lead management solution.
Call 214 871-2941 or toll free 1-888 760-6034 today to talk to an account executive.
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