CorpComContact

CorpComContact’s web-hosted CRM and distribution platform makes it easy to reach customers and prospects. Outbound it powers same-day mass mail, event-driven email broadcast, fax broadcast and personalized laser imaging. Inbound, it captures leads from client websites and 800 numbers for immediate literature fulfillment and follow-up routing.

Centralized, Web-based Contact Manager

• Same-day mass mail
• Email broadcast and fax broadcast
• Mass personalized laser letters

CorpComContact Database Features

• Multiple contacts within an account
• User defined fields, cascading pick-list fields
• Calendar, appointments, reminders
• Import and export lists
• Administrator utilities for privileges and other functions.
• Comments and activity logging
• Letters pre-populated with database information
• Nightly backup, encrypted logins and firewall
• Pop-up help screens

Accounts and Contacts in a Custom Database

Track multiple individuals within a single company. An extensive set of predesigned fields and the ability to design a variety of new fields allow you to fully tailor your database for your organization.

Simplicity: Display Only the Fields You Need

CorpComContact is both complete and concise. You may customize account and contact screens to show only the data fields you company requires. "Less is more!"

Point-and-Click Query Filters

Non-technical users build, name and store filter queries with multiple fields and multiple selection criteria for reports, screen listings and broadcasts. read more...

Assigned List Manager and On-line DP Department

You will have an assigned list manager for help desk, assistance on complex query writing and data entry. A fully staffed DP department can access your list for merge/purge, zip-code appending, postal discount processing and special projects.

Literature Fulfillment Lead Capture Programs

Link your website to a page listing the documents visitors click to request materials or join opt-in email lists. Orders pass into CorpComContact for mailing, alerting the follow-up person and inventory reports. Fulfillment via your 800 number is available 24x7.

Simplify Tasks with Microsoft Office Integration

Find and edit contacts using Outlook. Click contacts into Word letters. Export to Excel for data analysis.

CorpComContact is engineered to synchronize your Outlook and CorpComContact (Microsoft SQL Server) databases. The ability to paste contact names and addresses into MS Word letters and documents makes everyday correspondence to contacts a snap.

Event-driven Email Marketing

Opt-in web-capture and 1-800 leads flow into the database for email marketing triggered by dates or queries. A browser tool lets you upload documents, format them in HTML and initiate broadcasts.

Channel Marketing Database

Branches, channel partners and dealers access their respective leads while the enterprise maintains overall control of the list for mass marketing campaigns entity-wide.

List Auto-update Option for Members

Secure, online, self-profile updating by list members.

CorpComContact Links You To:

• Lead flow from literature fulfillment, web visits, advertisements, 800 calls and sales staff
• Protected database for each branch office
• Enterprise superset database for central control
• Query engine to analyze request patterns
• List survey engine
• Event registration and RSVP module
• Extensive online and paper-based reports

User-defined Field Types

You can define new fields in a variety of types:

• User defined groups and sub-groups – an account or contact may be included in multiple groups, each with a checkbox. Just click on a checkbox to include the contact in the group.
• User defined value fields – for key entry by users
  • Numeric
  • Alpha-numeric
  • Date
  • User-defined
• Look-up fields - Cascading pick lists defined by the client.

CorpComContact’s field selection and creation utiltiies are powerful and easy to use. Clients define their record layout for exactly what they need. You may eliminate the fields you don’t need and define new fields, whether click-box group-sub-group, autofill-pick-list, look-up, alpha, numeric, dollar or date.

Notes, History, Events Database

Enter freeform notes on contacts and accounts. You may define a "subject" drop-down pick-list that allows users to categorize their notes, ie. "phone call", "meeting" etc. CorpComContact’s reminder feature will alert you to make follow-up calls and meetings. Email and fax broadcasts are automatically logged in the History file for each contact for campaign management of future, date triggered broadcasts.

Phone Access to Database by Voice Recognition

Dial an 800 number, say your PIN and speak a contact or company name. Our system looks it up in CorpComContact and speaks back the phone number and address. All in one call, even from your cell phone!