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| About CCC |
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| Literature Requests Fulfilled Immediately via Your 800 Number |
| A unique toll-free 1-800 number is assigned to your account. Marketing prospects, shareholders and interested investors call your 1-800 number to request your brochures, annual report or other printed information. Voice prompts describe the available documents and prompt the caller for their name and mailing address. Our staff data enters the requests, the system generates an order form and mailing label and we mail the materials within 24 hours. |
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| Various scripts may be linked to your 800 number to ask survey questions, read-back your corporate news to the caller, ask for email addresses or redirect the call to other numbers. Voice recognition technology and text-to-speech applications allow us to configure a variety of literature fulfillment, survey processing and prospect list building activities around your 800 number. |
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- To hear the latest earnings, press 1 (or, for marketing applications hear product news)
- To receive an annual report by mail, press 3 (or, receive marketing literature)
- To receive an annual report by mail, press 3 (or, receive marketing literature)
- To speak to an operator, press 0
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| Each option selected activates the appropriate technology, 24 hours a day, 7 days a week: |
- Inbound "800" line dedicated to your account
- Voice response - recorded bulletins for callers to hear
- Speech recognition and text-to-speech for custom applications with full branching for multiple fulfillment or data-capture options
- Voice-mail-box for literature by mail – callers hear a listing of available documents and dictate their name and address into a voice mailbox. CCC mails them within 24 hours
- Live operator – handle requests and forward analyst or key prospect calls direct to your office.
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